Jagex Games Studio

Needing to replace its existing Excel-based reporting structure, Jagex decided that it wanted more than just a reporting tool; it needed flexible BI technology it could exploit and embed into its own software to provide a rich, Big Data reporting and analysis environment that could be rapidly deployed to meet emerging business opportunities.
Challenge

In the summer of 2012, Jagex decided it needed a web-based reporting suite that would provide a better centralised, distributed and co-ordinated platform than the incumbent Excel-based system, which was disparate and had a tendency to go out of sync. As we

Solution

After deliberation it was decided that Jaspersoft was the best-fit technology for Jagex. Specifically they were impressed with the straightforward CPU-based licencing model and the licencing cap which allows for very cost effective operation at massive scale.

Result

Jaspersoft is now being used by Jagex as its internal BI engine for standard reporting with Key Performance Indicators (KPIs) including; number of paying customers, number of customers signing up, number of people using its product along with trends over time and break outs by demographics. Alongside this, more industry specific game telemetry data is reported, such as; where players are in the game world, what weapons they use and what creatures they kill which helps to inform better game design decisions.

Customer Quotes

After deliberation we decided that Jaspersoft was the best-fit technology for Jagex. Specifically we were impressed with the straightforward CPU-based licencing model and the licencing cap allows very cost effective operation at massive scale. Its Open Source core and extendibility provides a more flexible technology than a rigid tool; it is a synergistic technology fit to Jagex with Java and PostgreSQL at the core. With Jaspersoft we are able to fully embed it into our product and white label
— Chris Smith, Head of Business Intelligence, Jagex Games Studio

Similar Customers

Jaspersoft is now being used by Jagex as its internal BI engine for standard reporting with Key Performance Indicators (KPIs) including; number of paying customers, number of customers signing up, number of people using its product along with trends over time and break outs by demographics.
Technical Snapshot
  • Jaspersoft
  • Cloudera CDH4 Hadoop
  • Hadoop via Hive and HBase
  • Vertica