RelayWare

RelayWare, a global provider of Partner Relationship Management (PRM) solutions, is an established enterprise software provider headquartered in Redwood Shores, California and Oxford, United Kingdom with offices in Singapore. Its cloud-based software helps companies optimize partner performance and maximize indirect sales. Going far beyond CRM offerings with add-on features that claim to manage partners, RelayWare combines market leading software – purpose built for PRM – with many years of domain expertise to deliver a comprehensive and unique solution to Fortune 1000 companies worldwide.
RelayWare provides organizations such as Sony, Lexmark, Lenovo and Trend Micro with a secure scalable system that manages millions of customers through 100,000s of partners worldwide and in 34 languages. By improving a vendor’s ability to recruit, engage with and manage their network of partners, RelayWare reduces the cost of channel operations and cultivates partner loyalty, delivering competitive advantage, driving incremental sales and increasing profitability.

Challenge

To discover not only the best-in-breed reporting software solution but also a partner that it could work with to tailor the technology to its specific needs. One of the key criteria was that the software should be open source-based because of its lack of expense and ongoing development and support.

Solution

After extensive evaluation, Jaspersoft and it its JasperReports Server was selected because it offered the best match set of requirements. JasperReports Server offerered ease of embedded integration, functionality, feature set and ease of use.

Results

RelayWare's feedback from customers during the beta test phase of introducing this technology has been extremely positive – it has met all of their requirements. The unique feature that has really excited them is the ability to display dashboards and reports on their partner portals.

Customer Quotes

It offered the best match set of requirements. We were struck by JasperReports Server’s ease of integration, functionality, feature set and ease of use.
— Mike Morgan, CEO, RelayWare

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