Sage Human Capital Finds Talent in Jaspersoft
Reduces costs, increases productivity and client satisfaction
Challenge
Sage’s customers wanted more visibility into the talent searches it was performing and to dramatically outperform in the recruiting market. “We wanted increased visibility into what people were doing, what was going on in the search, and also into our recommended strategy for searches,” explains CEO Paul Grewal. “We wanted to differentiate ourselves using technology.”
Solution
Sage Human Capital started a relationship with Jaspersoft® through its Amazon Web Services (AWS) offering. “It allowed us to achieve our goals of providing a cost-effective, easy-to-deploy solution,” says Grewal. “We wanted to integrate with multiple systems we were utilizing, and then bubble up that data into a single dashboard. The software also had to be dynamic and nimble and change as we changed.”
Benefits
Greater Productivity Reduced Costs
Sage was able to reduce costs by simply observing staff productivity. “We now have a highly efficient, nimble, dynamic workforce,” says Grewal. “We achieved tremendous productivity by providing our customers with customized dashboards. They’re able to see what’s going on in the search and that’s allowed cooperation between the client and us, so we can make a placement faster. We increased our productivity twofold and cut our costs by 50%.”
Increased Client Satisfaction
Sage wanted to better understand customer needs by integrating with their business processes. Because its customers work at different hours and in different time zones, a real-time presentation of concise data was critical.
“By providing more complete transparency to our clients, we’re giving them actionable data they can use to make strategy decisions as opposed to taking my word for it,” says Grewal. “The increase in customer satisfaction is largely due to pure visibility of the entire candidate funnel, what’s going on in the search and the strategy recommendations that the data revealed.”