TIBCO makes every reasonable effort to ensure a high quality software product experience for its customers. This document contains TIBCO Jaspersoft® software release and technical support policies for software versions.
Software releases are numbered in the form of V.R.L, where:
TIBCO Jaspersoft products of version 8.0.x and newer are covered by a Long Term Support (LTS) model. Please refer to this page for details:https://docs.tibco.com/pub/jaspersoft/general/LTS/jaspersoft_LTS_releases.html
Technical Support calls on any Jaspersoft product release prior to version 8.0.x are accepted for two years after a subsequent release occurred.
Version |
EoL Date |
---|---|
7.9.x |
11/18/2023 |
7.8.x |
12/7/2022 |
7.5.x |
8/21/2022 |
All the previous versions have already reached End of Life and are no longer supported.
Technical Support calls for ETL products are accepted based on time lines established by our technical partners. Please refer to the following page for these timelines: talend.com